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TM Television's knowledgeable technical support staff is dedicated to unsurpassed service and customer care. As the only reseller authorized to provide mission critical Avid broadcast support, our engineers are quick-to-respond in both critical and non-critical situations and service literally hundreds of systems across the region. Patrick Gough has worked in the video industry since 1991. He is ACSR Elite (Avid Customer Service Representative) certified for Mac and Windows plus Avid Unity. Additionally, he is AVID|DS certified and an ICSSA ( Isilon Certified Clustered Storage Associate). Randy McCraw offers over 20 years experience in the video industry with a background in editing and engineering. He carries an ACSR Elite certification for Mac and Windows and is certified on Avid Unity. Randy is also Isis certified and will complete his certification for Avid Interplay this fall. Aaron Wince is a 17 year veteran of video and film production. He is AVID ASCR for AVID|DS certified, a certified ACMT (Apple Certified Mac Technician) and an Apple XSAN for Pro Video Technician. TM Television’s technicians travel throughout Texas, Oklahoma, Arizona and New Mexico to provide support for a variety of products. To contact TM Television tech support, call 888-346-9870, local 972.243.4772 or email support@tmtel.com |
